Choosing a gift
Tell us who the gift is for, the occasion, and whether you want a book, comic, poster, photo book, or SpriteMate desktop companion.
Contact OwnTale Support
Support center
Get help before or after you create
OwnTale orders are personal, so support should be specific. Tell us whether you need help choosing a product, uploading photos, reviewing a digital proof, printing, shipping, refunds, or privacy.
Email: support@owtale.com
Photo upload help
Send your order number and describe the upload issue. Clear front-facing photos help us create better personalized results.
Digital proof edits
Printed items are produced after approval. Use support to request page-by-page changes before confirming print.
Shipping or refund help
Include your order number, product name, and photos if the printed item arrived damaged or incorrect.
How we reply
For most questions, email or form support is the best channel because we can review your order, photos, and digital proof history. Please include your order number when available.
Typical response: within 1 business day.
Support email: support@owtale.com
Send us a message
Choose a topic so we can route your question faster. For order support, include your order number and product name.
